Our customer

The Textile Research Institute, a science and technology enterprise under the Ministry of Industry and Trade, has over 50 years of development deeply intertwined with the evolution of Vietnam’s textile industry. It is recognized as a leading entity in research and the provision of technical services within the field.

How Ignify helped digitalize the industry

The software system was meticulously designed to enhance the operational efficiency of the institute while improving customer service quality. This system enables the effective management of client information and allows customers to conveniently register for and utilize inspection services.

Project Results

Ignify successfully deployed the customer information management system, overseeing activities related to the testing and inspection of textile products and paper goods. This system was implemented across the main headquarters in Hanoi and the branch office in Ho Chi Minh City. The deployment significantly improved the institute’s service quality, boosted operational efficiency, and garnered positive feedback from clients.

Moreover, Ignify’s solution addressed the institute’s financial tracking requirements for the accounting department and provided leadership with a comprehensive overview of business operations, supporting informed decision-making.